Product selection, online store and quality of products were excellent. Very responsive to my questions and honest communication about the delay on one of the pulleys. Very much appreciated. I will definitely be back!
A saga that ended well
To cut a long story short I replaced the existing idler on my ICE Adventure that was noisy and rough with this superior item. The difference can be measured in decibels and smoothness. A tad expensive when shipped to Canada but hey, it's only money.
Very satisfied with service and product
Great product and an improvement on the OEM. Delivery to Australia very quick.
Very good and well build
Rans Vivo Chain Idler Kit
My overall experience was FANTASTIC. I reached out to TerraCycle and asked about a Rans Vivo chain idler kit because, the frame is relatively close to a V-Rex, but I did not see a kit specific to the Vivo. Aaron, at TerraCycle was wonderfully patient and detailed. He asked to photos, measurements, and details about the frame and hardware that held the stock idlers. I provided all the requested information and Aaron collated all the parts and emailed me an order invoice with everything in it. After a couple clicks, it was on its way to me. Aaron said that once I had the parts, to reach out and he will provide detailed installation instructions. And, he did exactly that! It was a fantastic experience to receive this kind of expertise and guidance.