Contact Us

Located in beautiful Portland, Oregon, USA, TerraCycle's physical location is our office and factory where our nine person crew works hard to make the best parts we can. Because it is an active machine shop, WE DO NOT HAVE A RETAIL SPACE. For mailing concerns, our address is:

TerraCycle, Inc.
5726 SE Center
Portland, OR 97206 USA

Got a question? Send us an email! Email is our preferred method of communication, because we can send detailed answers with informative photos, links, pictures of cats in humorously precarious situations, etc. Email is monitored closely during customer service hours. We are closed on weekends and major holidays. 

Customer Service Hours (PST):
Monday-Friday: 11am-ish to 5pm-ish
Saturday-Sunday: CLOSED

If you are in Europe, please contact Icletta by clicking here. Icletta is the official T-Cycle distributor for Europe. If you are located anywhere else in the world, please fill out the form below: