It is TerraCycle's policy to only use customer information to process your order and to communicate with you about your order. If we come up with some cool new thing we have a specific reason to believe you'll really be interested in, we may contact you discreetly about it, but that's all we'll ever do otherwise. We understand you don't want a lot of emails and phone calls just because you ordered something. We figure that when you need something else, you'll let us know. We periodically publish a newsletter with news, technical information, and specials. If you opt in, we'll email a copy to you when a new one comes out.
What personal information about customers does TerraCycle gather?
We receive and store information you enter on our web site or give us in other ways (phone orders, shop visits, etc.). We use the information that you provide for responding to your order requests, and communicating with you, our customer. We won't use it for anything else.
Does TerraCycle share the information it receives?
No. We do not share your personal information with any other business or third party, except for what's required to process credit card orders.
How secure is information sent when ordering?
We use 2048 bit Secure Sockets Layer (SSL) software, which encrypts the information you input during checkout. Your credit card information is broken up and stored separately on different secure servers. When you order again, you will need to provide your credit card information again, but we feel it is safer this way.
If you have any questions about how we protect your privacy, don't hesitate to ask.